Industries & scenarios

Built for the teams that listen for a living.

Maya Irwin works alongside the methods organisational development and change consultants already trust. Here are the sectors and engagement patterns we see most often.

Professional services

Pre-merger cultural diagnostics for legal, tax and advisory firms
Post-engagement retrospectives to extract delivery patterns
Leadership coaching programmes with qualitative baselines

30% faster deliverable turnaroundTraceable quote evidenceClient-safe data handling

Financial services

Risk & controls culture reviews post-incident
Conduct and accountability regime listening
Target operating model redesign interviews

Audit-trail by defaultUK & EU data residencyConfidential interviewee protection

Public sector & not-for-profit

Staff voice programmes at scale
Service redesign and citizen engagement synthesis
Post-restructure pulse interviews

Accessible reporting for panelsClear methodology sectionSupport for plain-language summaries

Healthcare operations

Operational change listening (pathway redesign, digital transformation)
Workforce retention and engagement reviews
Leadership culture reviews after inspection findings

For operational feedback onlyNot clinical or patient diagnosticBoundary flags built into reports

Technology & scale-ups

Post-funding restructures and leadership realignment
Engineering org health and skip-level synthesis
Remote-first culture assessments

Fast setupWorks with Notion, Drive and transcript exportsWorks with or without HRIS integration

Industrial & energy

Safety culture qualitative reviews
Sustainability and transition programme readiness
Capital project PMO communication audits

Multi-site cohort comparisonHandles field interview transcriptsRedaction-first workflow

Typical engagements

Three scenarios where Maya Irwin tends to earn its place quickly.

A consultant running a 12-interview discovery sprint

You have ten days, ten transcripts and an exec debrief at the end of it. Maya Irwin gives you a first-pass theme map on day two so the rest of your week is spent pressure-testing interpretation instead of sorting quotes.

Quote-level traceability
Cohort-level comparison
Ready-to-share summary exports

A change lead running a multi-site listening tour

You're hearing the same story in slightly different words across five sites. Maya Irwin clusters the signal, separates local noise from system-wide risk, and flags where sponsorship is breaking down.

Quote-level traceability
Cohort-level comparison
Ready-to-share summary exports

A people team running an engagement pulse

The free-text responses are where the real signal sits, and nobody has time to read 900 of them. Maya Irwin turns the long tail of open comments into a defensible narrative with quote-level evidence.

Quote-level traceability
Cohort-level comparison
Ready-to-share summary exports

See a sample diagnostic

Working on one of these?

Tell us about the engagement, we'll match the fit.

A short intro call (20 minutes) is enough for us to show which capabilities apply and what setup would look like for your next round of interviews.

Book an intro call View a sample report